Training

A flexible way to learn and enhance skills with BMF Training options: management and leadership, sales and product knowledge and operational.

The Importance of BMF Training

                 
                   
                   

Flexible Locations

Tailored programmes to suit company needs covering relevant and topical subjects. Courses can be run regionally or in-house, or at a BMF Regional Centre of Excellence.

New courses

From induction to senior management we have up-to-date courses to progress your career. View our full Merchant prospectus online here
and for our new Supplier prospectus click here.



Product knowledge

High quality product training modules devised by industry leaders offering easy access to suit you available online or through distance learning workbooks.

BMF Building Blocks - book now

BMF Diploma in Merchant Management

How a House is Built - book now

BMF Campus

BMF Campus offers high quality and cost-effective online product learning
BMF Apprenticeship scheme
BMF Health & Safety Training

BMF Health & Safety Training

The BMF offers a wide variety of Health and Safety training courses
BMF Diploma & Foundation Degree

BMF Diploma & Foundation Degree

The BMF Diploma in Merchanting is a management development programme which can lead on to a merchant specific Foundation Degree

Course Search

Filter By Category 
Event
½ Day - Better Banter: Humour or Harassment?
11 Sep 2019
What constitutes banter and what is acceptable in the workplace? Delivered by an employment lawyer with an understanding of the Building Materials sector. This course explores what oversteps the mark into harassment or bullying behaviour.
½ Day - Managing Sickness Absence
23 Apr 2020
It’s easy to shy away from conversations around sickness absence – but if you calculate lost productivity, team disruption and sick pay costs associated with sickness absence then those conversations would seldom be left unsaid.
½ Day Data Protection for Branch Managers
29 Oct 2019
We know that data protection is daunting. That’s why we’ve designed this session to filter out the noise and focus on the ‘need to know’ aspects of data protection that impact your day-to-day operations at branch level.
½ Day Driving Performance
28 Nov 2019
This workshop will provide attendees with the tools to enhance staff potential. It will show how to get the best performance from employees, through motivation, on the job development and practical support. Increasing staff performance can also improve staff retention through a mutual and professional respect.
1 Day Communication Skills for Business
29 Jan 2020
Learn how effective communication works and you’ll enhance your ability to communicate. You’ll be better placed to support your organisation’s vision, persuade people to follow your lead and inspire them to take action.
1 Day Excellence in Customer Service
14 Nov 2019
The course is designed to provide delegates with a view from the perspective of the customer. Various ways of improving levels of customer service are examined, and delegates are provided with an opportunity to express views as to how both they and the company they work for can improve.
1 Day First Aid Mental Health Training
14 Nov 2019
This one-day course has been approved by The National Counselling Society and is designed to provide a greater awareness of mental health issues; and the importance of mental wellbeing.
1 Day How a House Is Built
03 Mar 2020
The course details the various stages of building a house from the ground works, to first lift , second floor lift to roof and decorative finishing and explains all of the products that are used at each stage of the process.
1 Day How to Deliver Exceptional Customer Service
13 Feb 2020
This one-day course develops the principles of exceptional customer service.  It discusses the importance of exceptional customer service and aids the attendee with the development of a customer service strategy.
1 Day Mental Health & Wellbeing Awareness
24 Oct 2019
This one-day course is devised of 6 interactive workshops, designed to provide a greater awareness of mental health issues; and the importance of our own mental wellbeing.
1 Day Presentation Skills
07 Nov 2019
These days, the ability to present well has never been more important. Whether it’s presenting to colleagues, giving an important speech at conference or a product demo to customers, your ability to influence and express yourself clearly is a make-or-break skill.
1 Day Quicker, Better Meetings
12 Dec 2019
‘More meetings!’ Many people see meetings as a waste of time: No clear agenda or objectives, people who dominate, no real actions decided, overrunning time…..sound familiar? This training course is designed to help a chairperson organise the meeting well, and lead it with confidence so that the best outcomes can be achieved in the shortest time.
2 Day Branch Managers Forum - October 2019
31 Oct 2019 - 01 Nov 2019
The BMF Branch Managers Forum is specifically designed to help Branch Managers, and those aspiring to branch management, to run their branches more effectively and improve performance in every aspect.
2 Day How To Train and Develop Your Team Members
10 Dec 2019 - 11 Dec 2019
This two day course will teach you how to train and develop your team members.
2 Day Managing Performance
18 Feb 2020 - 19 Feb 2020
This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
2 Day Selling Into Merchants
04 Feb 2020 - 05 Feb 2020
This interactive workshop will help you understand the merchant structure, the difference between independent and national merchants and how buying groups affect purchasing decisions. By the end of the workshop you will understand how to use your unique sales proposition (USP) to increase profitable business.
2 Day Winning Managers
01 Oct 2019 - 02 Oct 2019
A 2 day course designed to develop and motivate Managers and Team Leaders to lead their teams effectively to deliver operational and sales performance. During the 2 day workshop participants will also have the opportunity to develop their action plan so that they can begin to make change in the workplace from day 1.
2 Day Yard Foreman's Toolkit
15 Jan 2020 - 16 Jan 2020
The Yard Foreman can be overlooked for formal training, but will often be one of the team members that would benefit most from external support. This individual will usually have been promoted because they were a hard worker, but this particular attribute alone is not enough to succeed when managing others.
3 Day Managing for Success
14 Oct 2019 - 16 Oct 2019
This three day course is designed for newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management. Aimed at Branch Managers, Assistant Mangers, Department Managers, Trading Managers.
4 Day Sales Training for Sales Representatives
04 Dec 2019 - 05 Dec 2019
(Run over 2 blocks of 2 days) This in depth sales course will enhance the expertise used by existing sales representatives and provide new concepts and techniques to make the most of their sales visits. This will explore the requirements needed to ensure successful sales pitches and show how to engage your customer in your product lines and services.
Basic Site Setting Out & Preparation: Domestic Projects
Register Interest
Gain basic knowledge and develop the necessary skills to set out landscaping features correctly, using boning rods, spirit levels and laser levels.
BMF Apprenticeships Plus
Register Interest
As we enter a new era of training and upskilling, BMF Apprenticeships Plus has been formed to offer a unique approach to the recruitment and management of apprentices.
BMF Building Blocks
Register Interest
Providing our members the very best industry training has always been a key objective at the BMF. We recognise that highly trained and knowledgeable staff set our members apart from their competitors and in the fast moving markets of the 21st century it’s vital that frontline staff have the latest information at their fingertips.
BMF Campus
Register Interest
BMF Campus offers high quality and cost-effective product learning. Being on-line it offers an attractive and enjoyable way for employees to gain understanding of a wide range of product and technical issues. The easy administration tools enable member companies to put together personalised courses comprising hand picked modules for the individuals concerned.
BMF Diploma in Merchant Management
Register Interest
The BMF Diploma in Merchant Management covers a range of practical management issues including managing yourself, managing others, managing processes and managing change. Attendees will learn not only key managerial skills but also how to apply these back at work.
BMF Essential Sales Management
Register Interest
Essential Sales Management is a twelve month programme, recognised by the Institute of Sales Management, aiming to support talented individuals in successfully managing a portfolio of customers.
Developing a Sales Strategy
Register Interest
This field sales training course provides you with the knowledge and skills necessary to enable you to develop a sales strategy and achieve results.
Digital Marketing Course
Register Interest
This course is for you if you already have a website but its either not being found on search engines or isn’t generating any enquiries or sales. Marketing your organisation and products effectively online is critical but can be a minefield. We will share with you how to create a digital marketing strategy that delivers a cost effective return on investment without wasting time, effort and money.
Digital Tachographs and Drivers’ Hours
Register Interest
This course will break down the full operational function of the tachograph, working with drivers and transport office staff. This is a very hands-on workshop using a simulator to ensure the highest level of understanding.
Driver CPC Training
Register Interest
By 10 September 2019 all goods vehicle drivers will have had to have completed 35 hours of periodic training and will need to have 35 hours of efresher training during every further 5 years. BMF’s approved transport advisers and its partner in the delivery of transport training are Prompt Training. They can help you identify the most practical, efficient and cost-effective way to manage your Driver CPC training programme to suit your business requirements and drivers’ training needs. We have a variety of courses available and the option to train drivers at your premises or at a range of venues nationwide.
Driving Performance
Register Interest
This workshop will provide attendees with the tools to enhance staff potential. It will show how to get the best performance from employees, through motivation, on the job development and practical support. Increasing staff performance can also improve staff retention through a mutual and professional respect.
Effective Time Management
Register Interest
This course emphasises the requirement for all to be effective ‘time managers’. It is a prerequisite to the efficiency and level of customer service in any business. This workshop will identify practical ways to pre-plan, prioritise and structure a working day and reiterate the importance of delegation and teamwork.
Excellence in Business Writing
Register Interest
This course is designed to show how best to construct a full range of business correspondence. It will ensure total understanding of the way written communication should be produced and the pitfalls that arise from sub-standard correspondence.
Finance for Non-Finance Managers
Register Interest
This course is designed to give a basic but informative overview of the finance side of a business, specifically for those not directly involved in the day-to-day function of financial management. This course is a must for anyone with the need to fully understand financial reports
How A House Is Built
Register Interest
The course details the various stages of building a house from the ground works, to first lift, second floor lift to roof and decorative finishing and explains all of the products that are used at each stage of the process.
Increasing Sales on the Telephone
Register Interest
This course is designed to show delegates the best way to increase sales using telephone contact. It will allow delegates to identify telephone sales opportunities and how to turn them into profit.
Installation of Artificial Grass: Domestic Applications
Register Interest
Develop the necessary skills to install artificial grass safely and correctly to specifications, tolerances and guidelines, as advised by the industry and manufacturers.
Installation of Clay Paving: Domestic Applications
Register Interest
Develop the necessary skills to install clay paving safely and correctly to specifications, tolerances and guidelines, as advised by the industry and manufacturers.
Installation of Porcelain Paving: Domestic Applications
Register Interest
Develop the necessary skills to install porcelain paving safely and correctly to specifications, tolerances and guidelines, as advised by the industry and manufacturers.
Installation of Resin Bound Aggregate: Domestic Applications
Register Interest
Develop the necessary skills to install resin safely and correctly to specification, tolerances and guidelines, as advised by the industry and manufacturers.
Installing Stone Paving Materials for Domestic Application
Register Interest
Develop the necessary skills to install stone paving safely and correctly to specifications, tolerances and guidelines, as advised by the industry and manufacturers.
Key Account Management
Register Interest
This sales training course will help you develop an account management plan to build lasting client relationships and maximise sales opportunities with your key accounts.
Letting your Customer Trade with you Online
Register Interest
This one-day course will look at and help you understand how best to digitally market your organisation to your customers.
Managing and Controlling Stock
Register Interest
Managing stock levels is the key to any merchant/supply business. This one day course will show how to maintain the required stock level, therefore leading to accurate stock takes, ensuring you are complying with the HSE and having a positive influence on overall customer service.
Managing for Success
Register Interest
This three day course is designed for newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management. Aimed at Branch Managers, Assistant Mangers, Department Managers, Trading Managers.
Margin Development Programme
Register Interest
The BMF offer a popular stand-alone ‘Maximising Margin’ training course which may well result in an improvement of margin upon return to the workplace. However, to ensure that changes in behaviour are ‘driven home’ and applied, a change of culture within the branches and the business as a whole is often required. Proven margin improvement has been witnessed when a training programme is delivered that includes all sales staff, including Branch Managers and Senior Management. This programme is tailored to suit the members individual needs and may involve a number of phases. This would involve examining current practices and delivering training for the staff, whilst providing practical advice regarding any potential staff incentives. Further support can be provided to ensure that the majority of staff fully embrace the ideology and concept of the programme.
Maximising Margin
Register Interest
It is all too easy to discount to ensure you ‘Get the Business’, but would you get it anyway? How many of your staff are unaware of the implications of discounting the sale? Margin erosion is a key problem affecting the bottom line and with the pressures of the customer expecting discounts should be a key focus for the business.
Measuring Building Quantities
Register Interest
This practical and specialist course introduces delegates to the skill of ‘taking off’ of materials from standard drawings. It is highly practical and will enhance basic skills as well as improve competencies of delegates.
Measuring Building Quantities - Plumbing & Heating
Register Interest
Hands-on training that combines both product knowledge and specialist sales training to help merchant staff to develop an underpinning knowledge that will really help to boost sales. The focus is on learning through experience; delegates spend 60% of their time undertaking plumbing tasks and sales exercises. This highly practical approach is designed to give them direct experience of using all the products required for particular jobs, making it easier for them to put a complete package together for their customers.
People Management Skills
Register Interest
This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
Quicker, Better Meetings
Register Interest
‘More meetings!’ Many people see meetings as a waste of time: No clear agenda or objectives, people who dominate, no real actions decided, overrunning time…..sound familiar? This training course is designed to help a chairperson organise the meeting well, and lead it with confidence so that the best outcomes can be achieved in the shortest time.
Reducing Stock, Loss and Shrinkage
Register Interest
This effective course will show how to maintain a high level of security, keeping loss and shrinkage to a minimum. It will cover precautions and everyday measures to ensure safety and security. This will suggest solutions for each individual problem area.
Sales Coaching and Performance Management
Register Interest
This course is designed to enable Sales Managers to effectively manage the performance of their team, and learn how to use coaching as a development and performance improvement tool.
Sales Negotiation Techniques
Register Interest
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.
Search Engine Optimisation
Register Interest
This one-day interactive workshop will help you understand Search Engine Optimisation and getting listed higher up search engines like Google.
Selling Into Merchants
Register Interest
This interactive workshop will help you understand the merchant structure, the difference between independent and national merchants and how buying groups affect purchasing decisions.
Social Media
Register Interest
In this up-to-date workshop, you will learn how social media is changing the relationship between businesses and their customers. You will be given an overview of how to plan and implement an effective Social Media Strategy for your organisation.
Staff Engagement and Retention
Register Interest
The costs associated with having a high turnover of staff are considerable. This is both in financial terms, and in time and effort when having to replace and train new people after key members of staff have left the business. This is a common problem across the industry and this course has been specifically designed to help meet this challenge.
Supplier Negotiation
Register Interest
This training course will help you prepare and conduct negotiations with suppliers to ensure you are fully prepared and able to negotiate a positive outcome for your business, while maintaining the supplier relationship.
Talent Development Programme
Register Interest
If you are looking to develop, motivate, inspire or evaluate your team then we can deliver the results. For team building that truly connects with what your people do in the workplace then working with the BMF PGS Team are the perfect fit. We focus on delivering tools, techniques and results which are totally transferable back into the working environment.
Vehicle Compliance
Register Interest
This course focuses on ensuring total compliance with the Operator’s Licence requirements. Any merchants who operate commercial vehicles need to have a full understanding of what is required; this workshop will ensure that is provided.
Vehicle Movement and Industrial Plant Equipment Training
Register Interest
Didac’s team of full-time employed instructors have extensive occupational experience in delivering vehicle movement and industrial plant equipment training in the builders’ merchant sector.
Vehicle Productivity
Register Interest
This course is designed to ensure delegates will have an understanding of the expense incurred when operating delivery vehicles, and how important it is to ensure that the correct type of vehicle is used in an organised and cost efficient way.
Warehouse and Yard Layout
Register Interest
This practical programme will give the knowledge and understanding needed to develop a warehouse layout that will operate safely, efficiently and economically, so as to add contribution to the overall profitability of the organisation. Each area covered in the workshop will conclude with plans of action to help with implementation on the job.
Event
BMF Diploma in Merchant Management
Register Interest
The BMF Diploma in Merchant Management covers a range of practical management issues including managing yourself, managing others, managing processes and managing change. Attendees will learn not only key managerial skills but also how to apply these back at work.
Event
½ Day - Better Banter: Humour or Harassment?
11 Sep 2019
What constitutes banter and what is acceptable in the workplace? Delivered by an employment lawyer with an understanding of the Building Materials sector. This course explores what oversteps the mark into harassment or bullying behaviour.
½ Day - Better Banter: Humour or Harassment?
11 Sep 2019
What constitutes banter and what is acceptable in the workplace? Delivered by an employment lawyer with an understanding of the Building Materials sector. This course explores what oversteps the mark into harassment or bullying behaviour.
½ Day Driving Performance
28 Nov 2019
This workshop will provide attendees with the tools to enhance staff potential. It will show how to get the best performance from employees, through motivation, on the job development and practical support. Increasing staff performance can also improve staff retention through a mutual and professional respect.
Driving Performance
Register Interest
This workshop will provide attendees with the tools to enhance staff potential. It will show how to get the best performance from employees, through motivation, on the job development and practical support. Increasing staff performance can also improve staff retention through a mutual and professional respect.
Effective Time Management
Register Interest
This course emphasises the requirement for all to be effective ‘time managers’. It is a prerequisite to the efficiency and level of customer service in any business. This workshop will identify practical ways to pre-plan, prioritise and structure a working day and reiterate the importance of delegation and teamwork.
Excellence in Business Writing
Register Interest
This course is designed to show how best to construct a full range of business correspondence. It will ensure total understanding of the way written communication should be produced and the pitfalls that arise from sub-standard correspondence.
People Management Skills
Register Interest
This course focuses on the importance of the effective management of people within any business. It will equip Managers with the skills to professionally lead individuals or teams, whilst maintaining productivity and meeting company objectives.
Staff Engagement and Retention
Register Interest
The costs associated with having a high turnover of staff are considerable. This is both in financial terms, and in time and effort when having to replace and train new people after key members of staff have left the business. This is a common problem across the industry and this course has been specifically designed to help meet this challenge.
Talent Development Programme
Register Interest
If you are looking to develop, motivate, inspire or evaluate your team then we can deliver the results. For team building that truly connects with what your people do in the workplace then working with the BMF PGS Team are the perfect fit. We focus on delivering tools, techniques and results which are totally transferable back into the working environment.
Event
2 Day Selling Into Merchants
04 Feb 2020 - 05 Feb 2020
This interactive workshop will help you understand the merchant structure, the difference between independent and national merchants and how buying groups affect purchasing decisions. By the end of the workshop you will understand how to use your unique sales proposition (USP) to increase profitable business.
Letting your Customer Trade with you Online
Register Interest
This one-day course will look at and help you understand how best to digitally market your organisation to your customers.
Increasing Sales on the Telephone
Register Interest
This course is designed to show delegates the best way to increase sales using telephone contact. It will allow delegates to identify telephone sales opportunities and how to turn them into profit.
Margin Development Programme
Register Interest
The BMF offer a popular stand-alone ‘Maximising Margin’ training course which may well result in an improvement of margin upon return to the workplace. However, to ensure that changes in behaviour are ‘driven home’ and applied, a change of culture within the branches and the business as a whole is often required. Proven margin improvement has been witnessed when a training programme is delivered that includes all sales staff, including Branch Managers and Senior Management. This programme is tailored to suit the members individual needs and may involve a number of phases. This would involve examining current practices and delivering training for the staff, whilst providing practical advice regarding any potential staff incentives. Further support can be provided to ensure that the majority of staff fully embrace the ideology and concept of the programme.
Maximising Margin
Register Interest
It is all too easy to discount to ensure you ‘Get the Business’, but would you get it anyway? How many of your staff are unaware of the implications of discounting the sale? Margin erosion is a key problem affecting the bottom line and with the pressures of the customer expecting discounts should be a key focus for the business.
Sales Negotiation Techniques
Register Interest
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.
Event
1 Day Excellence in Customer Service
14 Nov 2019
The course is designed to provide delegates with a view from the perspective of the customer. Various ways of improving levels of customer service are examined, and delegates are provided with an opportunity to express views as to how both they and the company they work for can improve.
1 Day Excellence in Customer Service
14 Nov 2019
The course is designed to provide delegates with a view from the perspective of the customer. Various ways of improving levels of customer service are examined, and delegates are provided with an opportunity to express views as to how both they and the company they work for can improve.
Finance for Non-Finance Managers
Register Interest
This course is designed to give a basic but informative overview of the finance side of a business, specifically for those not directly involved in the day-to-day function of financial management. This course is a must for anyone with the need to fully understand financial reports
Managing and Controlling Stock
Register Interest
Managing stock levels is the key to any merchant/supply business. This one day course will show how to maintain the required stock level, therefore leading to accurate stock takes, ensuring you are complying with the HSE and having a positive influence on overall customer service.
Measuring Building Quantities
Register Interest
This practical and specialist course introduces delegates to the skill of ‘taking off’ of materials from standard drawings. It is highly practical and will enhance basic skills as well as improve competencies of delegates.
Measuring Building Quantities - Plumbing & Heating
Register Interest
Hands-on training that combines both product knowledge and specialist sales training to help merchant staff to develop an underpinning knowledge that will really help to boost sales. The focus is on learning through experience; delegates spend 60% of their time undertaking plumbing tasks and sales exercises. This highly practical approach is designed to give them direct experience of using all the products required for particular jobs, making it easier for them to put a complete package together for their customers.
Quicker, Better Meetings
Register Interest
‘More meetings!’ Many people see meetings as a waste of time: No clear agenda or objectives, people who dominate, no real actions decided, overrunning time…..sound familiar? This training course is designed to help a chairperson organise the meeting well, and lead it with confidence so that the best outcomes can be achieved in the shortest time.
Reducing Stock, Loss and Shrinkage
Register Interest
This effective course will show how to maintain a high level of security, keeping loss and shrinkage to a minimum. It will cover precautions and everyday measures to ensure safety and security. This will suggest solutions for each individual problem area.
Warehouse and Yard Layout
Register Interest
This practical programme will give the knowledge and understanding needed to develop a warehouse layout that will operate safely, efficiently and economically, so as to add contribution to the overall profitability of the organisation. Each area covered in the workshop will conclude with plans of action to help with implementation on the job.
Event
BMF Apprenticeships Plus
Register Interest
As we enter a new era of training and upskilling, BMF Apprenticeships Plus has been formed to offer a unique approach to the recruitment and management of apprentices.
Event
BMF Campus
Register Interest
BMF Campus offers high quality and cost-effective product learning. Being on-line it offers an attractive and enjoyable way for employees to gain understanding of a wide range of product and technical issues. The easy administration tools enable member companies to put together personalised courses comprising hand picked modules for the individuals concerned.
Event
2 Day How To Train and Develop Your Team Members
10 Dec 2019 - 11 Dec 2019
This two day course will teach you how to train and develop your team members.
Digital Tachographs and Drivers’ Hours
Register Interest
This course will break down the full operational function of the tachograph, working with drivers and transport office staff. This is a very hands-on workshop using a simulator to ensure the highest level of understanding.
Driver CPC Training
Register Interest
By 10 September 2019 all goods vehicle drivers will have had to have completed 35 hours of periodic training and will need to have 35 hours of efresher training during every further 5 years. BMF’s approved transport advisers and its partner in the delivery of transport training are Prompt Training. They can help you identify the most practical, efficient and cost-effective way to manage your Driver CPC training programme to suit your business requirements and drivers’ training needs. We have a variety of courses available and the option to train drivers at your premises or at a range of venues nationwide.
Vehicle Compliance
Register Interest
This course focuses on ensuring total compliance with the Operator’s Licence requirements. Any merchants who operate commercial vehicles need to have a full understanding of what is required; this workshop will ensure that is provided.
Vehicle Movement and Industrial Plant Equipment Training
Register Interest
Didac’s team of full-time employed instructors have extensive occupational experience in delivering vehicle movement and industrial plant equipment training in the builders’ merchant sector.
Vehicle Productivity
Register Interest
This course is designed to ensure delegates will have an understanding of the expense incurred when operating delivery vehicles, and how important it is to ensure that the correct type of vehicle is used in an organised and cost efficient way.
Event
There are no records.