- Measuring staff engagement utilising various methods of calculating, monitoring and tracking - Building successful teams and providing advancement opportunities - How staff are both communicated with and motivated by management, and creating advancement opportunities - Mentoring and Role Modelling to ensure that talent is recognised and developed - Interview skills and Appraisals and how to get the most from these formal processes - Delegates are encouraged to consider what steps could be taken to improve levels of Staff Engagement, and therefore improve retention within their organisation and according to their individual needs.