Managing for Success

Managing for Success
This three day course is designed for newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management. Aimed at Branch Managers, Assistant Mangers, Department Managers, Trading Managers.




Course type 

Regional or in-company   

Learning format 
Classroom based   

Course duration 
 3 days   

Further development opportunities 
Diploma in Merchant Management

What do you get? 
Certificate of Attendance   

Course Overview
A four-day regional management course or a choice of selecting the content to personalise an in-company course of between two and five days.   

Who would benefit? 
Newly promoted or soon to be promoted Managers who are looking for an introduction to the key principles of effective modern management, Branch Managers, Assistant Managers, Department Managers, Trading Managers.   

Objectives
Develop and improve

- Personal effectiveness skills and attitudes
People management skills
Key skills in the major operations of branch and sales management
Understanding of business finance and information management. 

Course content 

- Leadership and management roles
Time management and personal organisation
Decision making skills and techniques
Giving feedback
Being an assertive manager
Developing and maintaining a team
Motivational skills.
Delegation
Setting targets and objectives
Managing change
Performance management and appraisal
Managing projects and task management
Customer service and managing customer expectations
Quality and continuous improvement
Principles of finance and trading
Control of working capital
Managing stock.  


How to register
Training for this course is booked on demand. To register your interest please contact Paige Godsell at paige.godsell@bmf.org.uk or call 02476 854980.
Where
England

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