1 Day Webinar - Sales Negotiation Techniques

1 Day Webinar - Sales Negotiation Techniques
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.




Course type
Regional or in-company

Learning Format:
Webinar (GiraffePad)

Course Duration:
1 day 

Course overview
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.  

Who would benefit?
Sales Office Staff, Counter Staff, Sales Representatives, Telesales Staff

Objectives
-
Successfully negotiate by identifying your objectives, desired outcomes and best and worst case scenarios

- Successfully negotiate through high quality communication skills
-
Successfully negotiate by identifying and achieving a win-win situation with the customer
Successfully negotiate by fully understanding the process and steps of negotiation
Successfully negotiate by confidently dealing with tough negotiators and difficult situations
-
Successful negotiate by making an action plan to demonstrate what needs to be done differently.   

Course content
Recognising the buying motive
Verbal communication skills: questioning, listening, challenging
Non-verbal communication skills: body language, relative position, mirroring
Objective setting
Creating a win-win situation
- The steps of negotiation: context, climate, exploring, bidding, problem-solving and clinching the deal
Dealing with objections
‘Pushing’ and ‘Pulling’
Difficult negotiation.

Each delegate will also receive a Clarity4D Sales Profile 

To book your place, please make sure you are logged in.

The price of this course is £200.00 + VAT, the price below is inclusive of VAT.

When
6/3/2021 10:00 AM - 4:30 PM
GMT Daylight Time

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