1 Day Sales Negotiation Techniques

1 Day Sales Negotiation Techniques
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.




Course type
Regional or in-company  

Learning format
Classroom based  

Course duration
1 day  

Further development opportunities
Maximising Margin
Advanced Sales Training for Sales Executives

What do you get?
Certificate of Attendance  

Course overview
This course will develop the skills and knowledge needed to be an effective sales negotiator. It will help delegates develop a win-win situation with different types of customers in different situations.  

Who would benefit?
Sales Office Staff, Counter Staff, Sales Representatives, Telesales Staff

Objectives
-
Successfully negotiate by identifying your objectives, desired outcomes and best and worst case scenarios

- Successfully negotiate through high quality communication skills
-
Successfully negotiate by identifying and achieving a win-win situation with the customer
Successfully negotiate by fully understanding the process and steps of negotiation
Successfully negotiate by confidently dealing with tough negotiators and difficult situations
-
Successful negotiate by making an action plan to demonstrate what needs to be done differently.   

Course content
Recognising the buying motive
Verbal communication skills: questioning, listening, challenging
Non-verbal communication skills: body language, relative position, mirroring
Objective setting
Creating a win-win situation
- The steps of negotiation: context, climate, exploring, bidding, problem-solving and clinching the deal
Dealing with objections
‘Pushing’ and ‘Pulling’
Difficult negotiation.


To book your place, please make sure you are logged in.

The price of this course is £245.00 + VAT, the price below is inclusive of VAT.
When
12/2/2020 9:30 AM - 4:30 PM
Where
BMF Head Office 1180 Elliott Court Coventry Business Park, Herald Avenue Coventry CV5 6UB England

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