Regional or in-company
Further development opportunities
Measuring Building Quantities
What do you get?
Certificate of Attendance
Potential for BTEC certification
Hands-on training that combines both product knowledge and specialist sales training to help merchant staff to develop an underpinning knowledge that will really help to boost sales.
The focus is on learning through experience; delegates spend 60% of their time undertaking plumbing tasks and sales exercises. This highly practical approach is designed to give them direct experience of using all the products required for particular jobs, making it easier for them to put a complete package together for their customers.
Who would benefit?
Anyone with the requirement to ‘take off’ materials from standard drawings or wanting to refresh their knowledge in the Plumbing and Heating range.
The courses are ideally run for a particular merchant at their premises, which means they will focus on the product ranges stocked by that company
The merchant can either book an individual workshop or combine several to provide a progression learning programme with BTEC certification
All the workshops follow typical customer jobs. The delegates work together in teams to compare and determine the main products required by the customer, to identify the potential add-on sales, and to learn how to install the products themselves.
There are separate plumbing and heating workshops for:
- Copper and plastic tube and fittings
Each workshop covers:
- Heating systems
- Waste and soil pipe and fittings
- Bathroom products and showers
- Tiles and tiling accessories
- Rainwater goods and drainage.
- The product range delegates are selling
- How and where their customers use these products
- Design and installation
- Types, grades, finishes and sizes offered
- Gaining add on sales
The workshop finishes with a test so that delegates can assess their new knowledge, sales and service skills.
How to register
Training for this course is booked on demand. To register your interest please contact Paige Godsell at [email protected] or call 02476 854980.