Philip Cripps, the BMF associate tutor for this course also has a great reputation as a business author. His latest book “Management in a Minute” is now in the Business Books best sellers list.
Who would benefit?
Team Leaders, Supervisors and Managers that have a direct responsibility for managing people. This could include: Yard Foreman, Trade Counter Supervisor, Office Manager, Transport Manager, Showroom Manager, Assistant Manager and Manager.
Develop and motivate individuals to realise their potential and enable them to contribute fully to the business.
Develop and maintain the team so that it becomes a more effective work unit.
Manage staff performance and discipline.
Develop and improve verbal and non-verbal management communications.
- Building and leading teams.
- Motivating staff.
- Dealing with conflict.
- Assertive communication.
- Questioning, listening and feedback skills.
- Managing discipline.
- Recruitment and induction.
- Setting objectives and targets.
- Leading change.
- Training staff and staff appraisal.
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The price of this course is £490.00 + VAT, the price below is inclusive of VAT.