MOL (Manchester Open Learning)
High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role.
Staff with expert knowledge of the products that their companies sell is what sets merchants apart from their competitors. Good training
plays a vital role in enabling employees to obtain this vital knowledge.
Knowledgeable sales staff can bring a company that competitive edge, and take full advantage of every sales opportunity.
What are the business benefits?
Employers will...
- Have a more effective and proactive member of staff, with an increased knowledge base in relation to the specialist product knowledge area studied
- Have actively invested in the development of enhancing customer care provision
- Be promoting an increased awareness in sustainabilityand renewable energy issues
Learners will...
- Gain a nationally recognised qualification
- Increase and develop their specialist product knowledge
- Develop an understanding of how products are used by customers
- Develop an appreciationand understanding of the sustainability issues related to products and practice within the product area
- Enhance their ability to serve customers
MOL overview
High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role. Staff with expert knowledge of the products that their companies sellis what sets merchants apart from their competitors. Good training plays a vital role in enabling employees to obtain this vital knowledge.Knowledgeable sales staff can bring a company that competitive edge,and take full advantage of every sales opportunity.
BMF provides two complementary product learning routes both ofwhich enable learners to study in their own time and at their own pace:
• Manchester Open Learning (MOL) generic product distancelearning modules that are accredited by City & Guilds
MOL Modules
MOL distance learning modules offer an alternative method of product training that compliments the BMF Campus on-line programme. The MOL modules build a generic understanding of the principles of each subject area.
MOL is an established training provider which has been developing and delivering professional qualifications for 30 years – for much of this time in partnership with the BMF. BMF is working with MOL to offer their specialist product knowledge modules at an affordable price tothe merchant sector. Modules can be purchased singly or in multiples of up to ten to gain the best price per unit, saving a third of the single purchase cost.
Specialist Product Knowledge Distance Learning
Accredited by City & Guilds, MOL’s Specialist Product Knowledge Training programme equips learners with the skills and knowledge to offer customers consistently high quality service.
The training is designed for employees of builders’ merchants. The modules are supplied as workbooks and can be studied either in the workplace or at home.
Cost of the modules
Single modules can be purchased for £150 per module.
Alternatively, you can make amultiple option purchase andmake a substantial cost savingas detailed below:
Number of modules
1 module £150
2 modules £250 saving £50
3 modules £350 saving £100
4 modules £450 saving £150
5 modules £550 saving £200
10 modules £1000 saving £500
All modules are despatched direct from MOL.
What do learners receive?
- Module on the subject area oftheir choice
- Access to a personal MOL Virtual Learning Account
- Tutor support by email
- Three months to complete each module
- Comprehensive personalised assessment feedback
- Their completed module tokeep for reference
- City & Guilds unit certificate
Module Title Product Knowledge Group
Cement Plaster Building and Timber
Bricks & Mortars Building and Timber
Drainage Below Ground Building and Timber
Kitchens Building and Timber
Major Property Problems Building and Timber
Aggregates & Blocks Building and Timber
Damp Proof Courses Building and Timber
Paint Systems, Wallcoverings Building and Timber
Roofwork Building and Timber
Manufactured Doors, Windows
& Stairs Building and Timber
Timber & Panel Building and Timber
Building Insulation Building and Timber
Hard Landscaping Building and Timber
Tiles & Tiling Building and Timber
Building Interiors Building and Timber
Sustainable Building Building and Timber
Industrial Building Controls Climate Management Products
Refrigeration Climate Management Products
Air Conditioning Climate Management Products
Fundamentals of Electricity Electrical Products
Lamps & Lighting Electrical Products
Cables & Wiring Accessories Electrical Products
Switchgear Distribution &
Protection Electrical Products
Electrical Industrial Components Electrical Products
Luminaires Electrical Products
Electrical Heating & Ventilation Electrical Products
Renewable Energy Systems Electrical Products
Heavy Side Materials Foundation Programme
Light Side Materials Foundation Programme
Commercial Practice Foundation Programme
Plumbers Brassware Heating and Plumbing Products
Drainage Above Ground Heating and Plumbing Products
Valves Heating and Plumbing Products
Central Heating Heating and Plumbing Products
Bathrooms Heating and Plumbing Products
Tubes, Fittings & Flanges Heating and Plumbing Products
Plastic Pipes & Components Heating and Plumbing Products
Boiler & Replacement Parts Heating and Plumbing Products
Commercial Heating Heating and Plumbing Products
Under floor Heating Heating and Plumbing Products
Customer Care Induction
Health and Safety Induction
Online registration not available.