2 Day Webinar - Developing Leadership Skills

2 Day Webinar - Developing Leadership Skills
This course is designed to introduce an individual into the world of supervision. It shows how to effectively gain results through the development and leadership of others, and how to make a positive transition into a significantly more responsible role within the business.

Learning format

Virtually via Zoom

Course duration
2 day 

Further development opportunities
Driving Performance

Diploma in Merchant Management  

What do you get?
Certificate of Attendance  

Who would benefit?

  • Newly promoted or soon to be promoted
  • Supervisors who have a responsibility for staff
  • Supervisors’ who would benefit from some support and guidance to help them manage their role

    This could include:
  • Yard Supervisor,
  • Trade Counter Supervisor,
  • Showroom Supervisor,
  • Office Supervisor,
  • Department Managers,
  • Transport Supervisors and Trainee Managers or Supervisors. 


  • Provide delegates with an understanding of their individual management style
  • Explore and consider different styles of leading teams
  • Learn how to manage time effectively
  • Appreciate the importance of delegation and not ‘just doing it yourself’
  • Communication skills and how to motivate others
  • Managing under-performance and setting fair and consistent objectives


    Course content 

  • The role of the Supervisor, areas of responsibility and what management means to you
  • Leadership styles and the impact this has upon others
  • Understanding yourself and others utilising Character Type Recognition
  • Motivation of others and building teams
  • Time management including prioritising what is important
  • S.M.A.R.T. objective setting
  • Improving communication including giving positive and critical feedback. Negotiation Styles and Passive, Aggressive and Assertive behaviours
  • The step-by-step approach to Performance Management
  • Handling difficult conversations and why they should not be avoided


To book your place, please make sure you are logged in.

The price of this course is £650.00 + VAT, the price below is inclusive of VAT.
10/20/2022 9:30 AM - 10/21/2022 4:30 PM

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