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CANX - 1 Day Letting Your Customer Trade With You Online

CANX - 1 Day Letting Your Customer Trade With You Online
This one-day course will look at and help you understand how best to digitally market your organisation to your customers.






Course type 

Regional or in-company   

Learning format 
Classroom based   

Course duration 
1 day   

Further development opportunities 
Social Media, Search Engine Optimisation (SEO)   

What do you get? 
Certificate of Attendance 

Course overview 
This one-day course will look at and help you understand how best to digitally market your organisation to your customers  

Who would benefit? 
Marketing Managers, IT Managers, Branch Managers, Business owners and Directors

Objectives 
  • Creating multi-channel sales, fulfilment and customer service in the merchant sector
  • What are your competitors doing digitally?
  • Digital success cases within a B2B market
  • Why companies have failed when they didn’t see digital as a priority
  • New Ways of Working
  • How can digital transform the Supply Chain & Operations?
  • Establishing continuous innovation
  • Transforming operational processes
  • Empowering and enabling an agile workforce and culture
  • Why it is important to establish a digital mind-set
  • Creating the mix of digital and traditional operational culture
  • What is leadership’s role in driving and sponsoring digital transformation?
  • Setting priorities and key organisational messages  
  • How to START….   

Course content 
  • Exploring the digital economy
  •  The quiet evolution of the techie tradesman’
  • Why is digital important now?
  • What are the key priorities for digital transformation?
  • What are customers’ digital expectations and behaviours?
  • Creating a customer-focused strategy


To book your place, please make sure you are logged in.

The price of this course is £245.00 + VAT, the price below is inclusive of VAT.
Where
BMF 1180 Elliott Court Coventry Business Park, Herald Ave Coventry CV5 6UB England
Online registration not available.

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