CANX - Communication Skills for Business
Learn how effective communication works and you’ll enhance your ability to communicate. You’ll be better placed to support your organisation’s vision, persuade people to follow your lead and inspire them to take action.
Course type
Regional or in-company
Learning format
Practical classroom based
Course duration
1 day
What do you get?
Certificate of Attendance
Course overview
• The challenges of leadership communication
• Leadership communication – the good, the bad and the ugly
• The impact of poor communication
• Applying the science of communication
• How communication affects leadership
• Exploring communication strengths and weaknesses
• Creating a leadership or management vision statement
• Creating a positive workplace culture
• Inspiring employees to act
• Understanding employee motivation
• How to communicate a shared vision
• Corporate storytelling techniques
• Pitching ideas that aren’t debatable
• Organising your pitch
• Use of confident verbal and non-verbal language
• Structuring bad news
• Responding to conflict
• Seek first to understand
• Encourage self-fix
• Offering reasonable, non-negotiable solutions
• Standing by decisions made
• Actions Plans and further development
• Questions, Summary and Close
Workshop Benefits
By the end of this workshop, you’ll understand:
• How communication affects workplace culture, employee behaviour and productivity
• The leadership qualities employees respond to the most
• The four communication strategies that enhance your ability to lead
And you’ll be able to:
• Develop your personal leadership vision statement
• Identify your communication strengths and weaknesses
• Apply best practice strategies for supporting organisational goals, motivating and persuading employees to adopt ambitious goals and better respond to conflict and complaints
Intended Audience
This workshop is suitable for those new to leadership, managerial and supervisory positions and those who would like to brush-up on their communication skills. The workshop is suitable for those who have to:
• Manage teams of any size
• Present at C-Suite level
• Supervise or coach line reports
• Persuade and influence colleagues and employees
• Deal with issues of conflict
• Share information of any kind
Course Material
All delegates receive all of the slides, workbooks and other supporting material. Post-course support, via email and telephone can also be provided if required.
To book your place, please make sure you are logged in.
The price of this course is £245.00 + VAT, the price below is inclusive of VAT.
Online registration not available.