MOL (Manchester Open Learning)

MOL (Manchester Open Learning)
High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role. Staff with expert knowledge of the products that their companies sell is what sets merchants apart from their competitors. Good training plays a vital role in enabling employees to obtain this vital knowledge. Knowledgeable sales staff can bring a company that competitive edge, and take full advantage of every sales opportunity.

What are the business benefits?

Employers will...
  • Have a more effective and proactive member of staff, with an increased knowledge base in relation to the specialist product knowledge area studied
  • Have actively invested in the development of enhancing customer care provision
  • Be promoting an increased awareness in sustainabilityand renewable energy issues

Learners will...
  • Gain a nationally recognised qualification
  • Increase and develop their specialist product knowledge
  • Develop an understanding of how products are used by customers
  • Develop an appreciationand understanding of the sustainability issues related to products and practice within the product area
  • Enhance their ability to serve customers

MOL overview
High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role. Staff with expert knowledge of the products that their companies sellis what sets merchants apart from their competitors. Good training plays a vital role in enabling employees to obtain this vital knowledge.Knowledgeable sales staff can bring a company that competitive edge,and take full advantage of every sales opportunity.

BMF provides two complementary product learning routes both ofwhich enable learners to study in their own time and at their own pace:
• Manchester Open Learning (MOL) generic product distancelearning modules that are accredited by City & Guilds

MOL Modules
MOL distance learning modules offer an alternative method of product training that compliments the BMF Campus on-line programme. The MOL modules build a generic understanding of the principles of each subject area.

MOL is an established training provider which has been developing and delivering professional qualifications for 30 years – for much of this time in partnership with the BMF. BMF is working with MOL to offer their specialist product knowledge modules at an affordable price tothe merchant sector. Modules can be purchased singly or in multiples of up to ten to gain the best price per unit, saving a third of the single purchase cost.

Specialist Product Knowledge Distance Learning
Accredited by City & Guilds, MOL’s Specialist Product Knowledge Training programme equips learners with the skills and knowledge to offer customers consistently high quality service.

The training is designed for employees of builders’ merchants. The modules are supplied as workbooks and can be studied either in the workplace or at home.

Cost of the modules
Single modules can be purchased for £150 per module.

Alternatively, you can make amultiple option purchase andmake a substantial cost savingas detailed below:
Number of modules
1 module £150
2 modules £250 saving £50
3 modules £350 saving £100
4 modules £450 saving £150
5 modules £550 saving £200
10 modules £1000 saving £500

All modules are despatched direct from MOL.

What do learners receive?
  • Module on the subject area oftheir choice
  • Access to a personal MOL Virtual Learning Account
  • Tutor support by email
  • Three months to complete each module
  • Comprehensive personalised assessment feedback
  • Their completed module tokeep for reference
  • City & Guilds unit certificate

Module Title                      Product Knowledge Group
Cement Plaster                  Building and Timber
Bricks & Mortars                Building and Timber
Drainage Below Ground   Building and Timber
Kitchens                                               Building and Timber
Major Property Problems                 Building and Timber
Aggregates & Blocks                          Building and Timber
Damp Proof Courses                         Building and Timber
Paint Systems, Wallcoverings          Building and Timber
Roofwork                                             Building and Timber
Manufactured Doors, Windows
  & Stairs                                              Building and Timber
Timber & Panel                                  Building and Timber
Building Insulation                            Building and Timber
Hard Landscaping                             Building and Timber
Tiles & Tiling                                       Building and Timber
Building Interiors                              Building and Timber
Sustainable Building                         Building and Timber
Industrial Building Controls            Climate Management Products
Refrigeration                                     Climate Management Products
Air Conditioning                                Climate Management Products
Fundamentals of Electricity             Electrical Products
Lamps & Lighting                              Electrical Products
Cables & Wiring Accessories           Electrical Products
Switchgear Distribution &
  Protection                                         Electrical Products
Electrical Industrial Components   Electrical Products
Luminaires                                         Electrical Products
Electrical Heating & Ventilation      Electrical Products
Renewable Energy Systems            Electrical Products
Heavy Side Materials                        Foundation Programme
Light Side Materials                          Foundation Programme
Commercial Practice                        Foundation Programme
Plumbers Brassware                        Heating and Plumbing Products
Drainage Above Ground                  Heating and Plumbing Products
Valves                                                  Heating and Plumbing Products
Central Heating                                 Heating and Plumbing Products
Bathrooms                                         Heating and Plumbing Products
Tubes, Fittings & Flanges                 Heating and Plumbing Products
Plastic Pipes & Components           Heating and Plumbing Products
Boiler & Replacement Parts            Heating and Plumbing Products
Commercial Heating                        Heating and Plumbing Products
Under floor Heating                         Heating and Plumbing Products
Customer Care                                  Induction
Health and Safety                             Induction
Where
England

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