As a Member of the Builders Merchants Federation we promise to:
- Deal with our customers promptly and fairly
- Ensure that any complaints are handled equitably
- Hold comprehensive and quality stock
- Promote sustainable products and materials wherever appropriate
- Offer product advice from experienced teams
- Provide prompt deliveries
- Provide structured credit facilities
- Commit to best standards of health and safety
- Minimise any adverse effects which our operations might have on our surroundings and neighbours.
- Minimise and recycle waste and manage waste disposal in a safe and controlled manner.